Anyone signing up for membership with IPHM or using our services are stating that they agree and have read our T&Cs and accept our Code of Ethics
Terms & Conditions - Holistic Therapy Services Ltd - Trading as IPHM
Pre Requisites for all Training Providers
1. You and your actual course work will be accredited by IPHM and a sample of course work will be required for evaluation. Copyright infringement will be taken seriously, and you will be agreeing that you hold full copyright for the course material you will be providing - Download Standards
2. If studying advanced level courses either online or face to face it is your responsibility to ensure your students have completed basic training first if offering advanced level training and complete any necessary case studies. In the case of certain training courses it is your responsibility to ensure your students meet the necessary pre-requisites.
3. Insurance is recommended but not always essential, however a discount will be available for training providers offering training courses as an IPHM member both online and face to face.
4. Should you have other people offering your courses as an affiliate then they must be registered with IPHM as a Sub - Educator or if working and being paid by yourself then they should be listed on your application if wishing to state that they are offering your courses or training as IPHM approved.
5. As a training provider, you can generate certificates for your qualified students through your members' dashboard. However, it is crucial to use them only after ensuring that the students have completed your training and acquired the necessary skills to offer their services in the subjects you taught them. Please note that providing a qualification to your students doesn't guarantee their accreditation. It indicates that they have received training from an IPHM accredited training provider. To become an IPHM approved therapist, they need to register as an IPHM therapist. You can refer your students and earn a referral fee for each one accepted. Details will be found in your members dashboard.
Offering Workshops and Direct Training - You are agreeing that you or your training providers hold the necessary qualifications and or experience to offer the courses to your students in a professional and responsible manner. Please note that our logo should not be used on any certificates for courses that are not approved or listed on your profile. Failure to abide by the above can mislead students and may result in the immediate removal of your listing. Any course provider found to be in breach of this may have their listing and membership removed from our website and no refund will be offered. If you employ professional training providers who will be offering your courses you must inform us of their full name and details on your application. If you have other training providers working on a self-employed basis and wishing to offer your courses as approved IPHM trainers then they must be listed as an IPHM subeducator.
Online/Distance Learning Courses – You are agreeing that you hold full copyright for the course material you are providing and that the content you are sending out is unique to your training school or that you have full permission to use. No invasive courses will be accredited by IPHM for online learning.
Course Material/Copyright - Please ensure if submitting any course material that it has been written by or for you only or you have full permission to re-use.
Creating Student Certificates - Only courses shown on your listing have been approved by IPHM. Please do not use the certificate creator for anything that has not been pre-approved. Should you wish to add a new course title at any time in the future please ensure you have submitted a request via your dashboard to include this on your listing.
Training Providers with Subeducators - It is your responsibility to ensure that your educators hold the correct qualifications and experience to carry out the training they are offering on your behalf. Subeducators membership is only valid if their training provider membership is currently up to date with their payments
You should know that by using our logo on any certificates/awards that this is only used for the actual courses or training we have approved and are shown on your listing with us. If any of your students want to join IPHM they will need to contact us directly. As with any IPHM training provider your qualified students are not IPHM accredited unless they themselves have completed and submitted an application and yearly subscription to IPHM.
Members agree to these T&Cs on submission of application and on renewal and should check back regularly for possible updates.
Instalments, Subscriptions & Membership T&Cs
Yearly Subscriptions: If making payment via yearly subscription then your payments are deducted automatically from Paypal or our Payment Provider each year on renewal. We do send reminders beforehand but do not guarantee that you will get a reminder. Please note that should you wish to cancel your subscription then you should do this at least 7 days before payment is due or at the time you receive your reminder, normally 10 days before payment is taken. Membership fees will remain the same but only if renewals are made on or before the due date.
Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, IPHM accepts no responsibility for emails not being received by the member but will send a copy of our IPHM reminder email sent to you on request. Once your subscription (in the case of PayPal this must be done directly by the member) is cancelled your details and listing will be removed from our website and you will no longer be entitled to use the letters IPHM after your name or use our logo and membership badge if applicable showing that you are an approved member of IPHM.
Monthly Instalments - Minimum Period Terms and ending your Agreement -
Important please read if you have chosen to pay for your subscription via our instalment plan as these are the terms you are agreeing to. Your payments will be due monthly on the same date as you signed up. All payments are inclusive of VAT
Your Pay Monthly Membership Agreement has a minimum term called a Minimum Period, which could be as short as 30 days. After the Minimum Period, you can end the Agreement by giving us 30 days' Notice (unless any other statutory or regulatory rules apply) Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, IPHM accepts no responsibility for emails not being received.
If monthly payments are not made on time then IPHM has the right to request the full balance outstanding. It is important to make your payments on the date stated once agreed and if you have any difficulty then you should contact us immediately.
Unless specified otherwise, if you want to end the Agreement during the Minimum Period or we end this Agreement as a result of your material breach, then you will have to pay an Early Termination Charge which amounts to no more than your Monthly Subscription Charges multiplied by the number of months left in your Minimum Period
Examples of Early Termination Charges
Example 1: You have applied for a 12-month therapist membership via instalments costing £8 a month and decide to stop trading after six months. This means you’ll pay an Early Termination Charge for the last six months of your contract. which gives an Early Termination Charge of £48.00.
Example 2: You have applied for a 12-month standard training provider membership via instalments costing £17.50 a month and decide to stop training after six months. This means you’ll pay an Early Termination Charge for the last six months of your contract. which gives an Early Termination Charge of £105.00.
We may end the Agreement if you don't pay any Charges that are due or if you’re bankrupt. We can also end the Agreement if we reasonably believe the Service is being used: fraudulently, illegally, in a way that harms our reputation, or to cause annoyance (amongst other things).
This is a rolling contract and renewal will continue unless cancelled.
Amendment of Listing Fees – Amendments to your listing can be requested via your personal member's dashboard, once we have received your request we are happy amend any details free of charge and this normally will be done within 48hrs. If however, you require a change of trading name or certificate or a more in-depth listing/profile update then this may incur an admin fee.
HOW TO CANCEL YOUR MEMBERSHIP
Cancellation if Paying via Subscription - If you have set up a yearly subscription to pay for your membership, and in the case of a PayPal Subscription you will need to cancel this directly with PayPal. If you request cancellation you will be sent details of how to do this. If you wish to cancel before your application has been processed and you have simply changed your mind then this will incur an admin fee equivalent to the non-refundable deposit.
Important notice for PayPal Subscriptions - Please note it is the member's responsibility to cancel PayPal Subscriptions directly and IPHM will not be eligible to refund any payment if this has not been completed and your renewal certificate has already been emailed to you. If you require assistance to cancel your subscription directly then we will be happy to assist on request. Although you may receive a cancellation letter from IPHM requesting this it will not be considered cancelled until your PayPal Subscription had been cancelled directly by yourself. Details of how to do this are on the cancellation letter so you should read this carefully.
Your responsibility on cancellation - Our logo must be removed from any website or paperwork showing you as an approved and accredited IPHM member once the cancellation has been made and accepted. You must not use your IPHM membership badge to mislead the public and Failure to do so may result in membership fees being owed and made payable to IPHM.
This is a rolling contract and renewal will continue unless cancelled. Please note you will always be sent a reminder 10 days prior to automatic renewal so if wishing to cancel then please ensure we are notified before your renewal certificate has been issued. Once your certificate has been issued no refund will apply and if wishing to cancel mid way through your renewal then an early termination charge will apply.
REFUND POLICY T&C,s
Refunds Policy- No refund will be issued for documents that have already been sent to you via attachment. No refund or part refunds will be issued for any member who cancels their membership during the term of membership. Please note a refund will not be sent to anyone who has cancelled their membership during the term or simply changed their mind. Refunds will only be issued in the case that IPHM does not accept your request for membership.
Refunds will be offered if you have notified us that you have cancelled your subscription and followed the above instructions, but payment has still been deducted through no fault of your own. You may need to show us proof of your cancellation if disputing a refund.
Arrears - Arrears payment is an important part of financial responsibilities. Any outstanding payments are requested in the form of an invoice. All customers must ensure that all payments are made in full and on time, so that their financial records remain up-to-date and accurate. Failure to do so could result in additional fees and charges, or even legal action. It is important to stay on top of any arrears that exist, and payment plans can be arranged if necessary.
Here’s a formal explanation tailored for an existing IPHM training provider:
Clarification on Issuing Certificates as an IPHM Training Provider
Use of Your Trading Name and IPHM Logo:
Certificates issued to students should clearly display your trading name along with the IPHM logo. This ensures that the students recognise the course provider and the association with IPHM's accreditation standards.Offering Certificates for Another Company:
If you are issuing certificates on behalf of another company or organisation, the certificate should explicitly state "on behalf of [Company/Organisation Name]." This distinction is critical in maintaining the integrity of the IPHM trust mark and preventing any confusion regarding the primary accrediting entity.
Adhering to these guidelines helps safeguard the IPHM's reputation while ensuring clarity and transparency for students and stakeholders. Please let us know if you have any questions or require assistance in updating your certificates.
Marketing Emails - You are agreeing to receive marketing communications from IPHM. This means that we may send you newsletters or information that we feel is relevant and important regarding your membership. We will not pass your details on to 3rd parties nor will we ever send Spam Emails. You may unsubscribe at any time.
Important Note: If there are any changes to the government or updated guidelines, IPHM has the right to modify or remove any courses or therapies that do not align with these changes. Please ensure that the updated terms and conditions reflect this requirement. You will be asked to confirm you have read updated T&Cs when you log into your members dashboard. You should check our t&cs regularly for any updates that may affect your listing.
Your responsibility - It is the responsibility of all members to check their own countries regulations and to abide by these.
You also agree that you have read and understood and agree to abide by our Code of Ethics.
Updated 3/2/2021 UK members only - Protected Titles- Arts Therapists, Art Therapists, Dramatherapists, Music Therapists and Art Psychotherapists is not an approved title to use in the United Kingdom unless you already hold membership and have permission to use these particular titles with the HCPC
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Our Company Details:
Registration Name: Holistic Therapy Services Ltd – Trading as IPHM
Office Address: Sladen Wood Mill, Training Rooms FF4, Todmorden Rd, Littleborough, Lancs, OL15 9EW
Place of registration: Companies House – Cardiff
Registration Number: 11289698
Vat Number: 361613416
Tel: 44 01706 838332
Email: